Why can't I see or select any folders or assets using the Google Drive Integration?
If you were previously able to upload assets or launch ads via Kitchn.io using Google Drive as your asset source, but suddenly can’t see any folders or select assets, this is most likely due to an issue with the G-Drive integration setup.
🔍 Here’s what you can check:
Visit the integration settings: Go to Kitchn.io GDrive Integration settings
Ensure only one Google account is connected: If you have more than one Google account linked, this may cause conflicts. Please disconnect all additional accounts and make sure only one Google account is connected.
Multiple Google Drive accounts are not supported: Kitchn.io currently does not support multiple Google Drive account integrations. Having more than one can lead to folder/asset visibility issues or unexpected behavior during asset uploads.
Need access to assets from multiple sources?
We recommend creating or using a single, centralized Google Drive account. From there, you can share all relevant folders and assets from other accounts into this main one — and use that centralized account to connect to Kitchn.
This setup ensures smooth access to everything you need for launching ads.