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Get started with Launch
Create a new sheet
Setup wizard
Managing the Launch Sheet
Fill Out the Launch Sheet
Schedule Ads
Customize Asset Placement for Carousels (PAC Carousels)
Review & Launch
Duplicate Rows
Hide or Show Optional Fields
Filter Rows
Bulk-Select Rows
Edit Sheet Settings
Copy & Paste from a Spreadsheet
Campaign & Adset Creation
Select existing Campaign & Adset
New Campaigns & Adsets
Build Ads Faster with Bulk Editing
Build Ads Faster with Bulk Editing
Import assets in bulk (recommended)
Import Existing Ad
Fast Editing Options
Scaling Actions
Bulk Actions for Draft Rows
Bulk Actions for Published Ads
How to Create and Use Ad Naming Templates (Step-by-Step)
Ad Templates
Assets & Ad Formats
Asset Storage Integrations
Ad Formats & Asset Placement
Common Asset Mapping Mistakes
Asset Mapping Mistakes
Why is my 9x16 asset appearing in Facebook Feed?
Why is my 1x1 being used in Stories?
Why did my 4x5 asset appear in landscape placements?
What happens if I upload only two assets but none is 9x16?
What if I upload three assets: 4x5, 9x16, and 1x1 but in the wrong order?
FAQ
Fix missing Facebook Pages when creating a new Launch sheet
Why is my Facebook Page not showing in the dropdown?
Can I schedule my ads?
Can I create a new campaign or ad set?
How do I select a campaign objective in Kitchn?
Why aren’t my ads showing in Ads Manager?
Which Campaign Objectives are supported?
Which Ad Formats are supported?
Does Kitchn support Dynamic Creatives?
Are Multi-Language Ads Supported?
Can I add custom thumbnails?
Where do I find the Product Set ID?
What does the "You don't have the required permission to access this profile" error mean?
Why am I seeing the error: "You do not have the required authorization to access this profile" when creating an ad?
Why am I getting a 403 error when loading the Google Drive file picker?
Why am I seeing the error "Please agree to the Meta Business Tools terms" when duplicating an Adset?
Why does an Instagram Account not show up?
Why do my Adsets not show in the "Campaign & Adset" column?
Why can't I see or select any folders or assets using the Google Drive Integration?
Why do I get the error "Unsupported request - method type: POST" when trying to launch a Collection Ad?
Why do I get the error "Unsupported get request..." when uploading an Ad to Meta?
I receive the error message: "An unexpected error has occurred. Please retry your request later" - What should I do?
How do I change my email address?
How can I change the connected Meta Account in Kitchn.io?
How can I connect another Meta Account?
Is it possible to fill columns via CSV upload so that everything can be maintained in Excel regarding the link, description, headlines, primary text, and then simply upload it?
Is it possible to upload a carousel with different sizes for each image, such as a 1x1 size and a 9x16 variation?
What are the limitations of the Individual plan regarding ad accounts, and what are the options if I need to manage multiple ad accounts?
Where do I find ad budget and launch time?
Why do I see “G Connect” when trying to upload assets?
How are Assets Mapped with Kitchn?
Can I select “Use Facebook Page” instead of an Instagram account?
Can I use bold or formatted text in my ads?
Is the Profile Visit objective supported in Kitchn?
App Campaigns & URLs
Why are my Frame.io folders not showing?
Why doesn’t my campaign appear in the dropdown?
Why do some Meta enhancements appear enabled when editing my ads in Ads Manager?
Data & Privacy
Integrations
Privacy
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Data Security and Access
Reference
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Billing
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