Server and Data processing
Where are your servers located?
Kitchn.io's servers are hosted by AWS in Frankfurt, Germany.
Is my users' data shared with Kitchn.io through the Ad platform integrations?
Any data shared by Ad platforms with Kitchn.io is shared at an aggregated level, and never using any PII from end users.
What type of data is processed by Kitchn.io?
Being a German company that is regulated under GDPR, generally only absolutely necessary data is stored. Kitchn.io never stores the individual customer data of our customers.
Typically, the data that is stored can be structured in 3 ways: a) Kitchn.io user data, b) Meta ad account data, and c) Meta performance data.
a) User data includes necessary emails, names, as well as emails used for integrations (Slack, Meta).
b) Meta ad account data includes ad account ids and ad account names
c) Meta performance data is only stored - when necessary - for a required use case. Kitchn.io's Rules product, for example, will store aggregated performance data to evaluate if the rule's parameters are met. This data is requested through the Meta Insights API.